Privacy Policy 2018-05-24T08:13:48+00:00

Smarp Privacy Policy

This Privacy Policy was last revised on May 21st, 2018

Smarp is a web based online content sharing and employee advocacy service owned and operated by Smarp Oy (hereinafter “Smarp”, “we” or “us”) that allows users (hereinafter “you”, “Users” and “User” in singular) to consume and share content created or approved by their employer internally or to their connected social media platforms (hereinafter “Service”). Via the Service, a company (hereinafter ”Company”) purchases and establishes a Smarp account and we provide an online Instance comprising of the authorized Users for the Company (hereinafter ”Company Instance”). Smarp has agreed with your employer additional terms in the agreement we have with your employer (hereinafter ”Corporate Agreement”) that will also apply to your use of the Service and our processing of your personal data.

Under the EU Data Protection Regulation (2016/679) that will apply to Smarp’s processing of your personal data your employer shall be regarded as data controller and Smarp shall be regarded as data processor processing your personal data based on agreement with and instructions from your employer.

Our Privacy Policy is designed to assist you in understanding how we collect, use, and disclose personal information we receive from you through the Service.

If you have any questions relating to our processing of your personal information that are not answered by this privacy policy you should primarily turn to your Company as the data controller. We are obliged to provide your Company with more information according to the Corporate Agreement.

This Privacy Policy may be updated from time to time to reflect changes in the Service, laws and regulations and to reflect descriptions of changes in key functionality for the Services. Your employer will be advised of these updates in accordance with the Corporate Agreement and their approval may be required before such updates take effect on you. We will post any changes via the Service or otherwise provide you with notice of any such changes. You are advised to consult this Privacy Policy regularly for any changes. Unless otherwise defined, capitalized terms used in this Privacy Policy have the same meanings as in our Terms of Use (or Terms).

General Structure

When using the Service, you should know that, as further explained in the Terms of Use, your Company Instance is defined by your company’s or organization’s email domain. Only those in your Company Instance can view other member profiles and feeds on the Company Instance. Smarp’s Administrative tools do allow our employees who have a need to do so, to access your information only to perform our obligations under the Corporate Agreement.

Information collection and storage

Smarp collect non-sensitive personal data, such as first name and last name, company email address, connected social media network profile picture URL, cookie ID, and IP address. In addition, we collect Service activity dates and usage statistics such as the number of content reads, content shares, and clicks from connected social media networks. If you choose to post User Content, you should be aware that any personal information you submit through these features can be read, collected, or used by other persons within your Company Instance. Do not include any sensitive personal information in your User Content. The above-mentioned data can be input directly into the platform by the client, or the users, or provided to Smarp by the client.

Smarp is only processing such information as agreed with the Company who is the data controller for the respective User and we are not responsible for monitoring or policing the personal information users choose to disclose on the Company Instance or with the members of the Company Instance.

Site Usage Information

Cookies

The Service uses cookies for i) authenticating/authorizing the User ii) for product analytics iii) for maintaining high availability iv) for identifying correct webapp version to be used v) for checking whether cookie is supported and enabled in browser.

We utilize persistent cookies to save your registration information for future logins to the Service. Second, we utilize session ID cookies to enable certain features of the Service, to better understand how users interact with the Service or user Content, and to monitor aggregate usage by users and web traffic routing on the Service. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Service and then close your browser. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of, or have access to all functionality of the Service.

Web beacons

We also use “web beacons,” “pixel tags,” “clear GIFs” or similar means (individually or collectively “Web Beacons“) in our Service. A Web Beacon is an electronic image, often a single pixel, embedded on web pages. Web Beacons are ordinarily not visible to users. Web Beacons allow us to count the number of Users who have visited certain pages of the Service or interacted with content shared by Users, to brand the Service, and to generate aggregate statistics about how our Service is used.

Log data and behavioral tracking

When you interact with the Service, it automatically records information that your browser sends whenever you visit a website or perform certain actions (“Log Data“). This Log Data may include information such as your computer’s Internet Protocol address, browser type, the webpage that links to the Service that you used to access the Service (such as your Intranet or Smarp website), your actions, and other statistics. We use this information to monitor and analyze use of the Service and for the Service’s technical Administration, to increase our Service’s functionality and user-friendliness, and to better tailor it to our users’ needs.

Use of smarp.com websites

Any data you submit through the forms on our websites will be stored, protected and only utilized for the purpose you have supplied it for. You can request a copy, modification or deletion of this data at any time through [email protected] It’s a technical necessity for us to store your email address to track consent, and our communications with you. By submitting information you consent to Smarp storing and processing your data.

Use and Disclosure

We use your Personal Information to perform our obligations under the Corporate Agreement.

Third-Party Websites

When you are within the Service you may have the opportunity to visit, or link to, other websites, including other websites operated by Smarp or by unaffiliated third parties. These third-party websites may collect Personal Information about you, and because this Privacy Policy does not address the information practices of those other websites, you should review the privacy policies of such other websites to see how they treat your Personal Information.

Subcontractors

We use subcontractors approved by your Employer to help operate the Service and to analyze how the Service is used. These third parties may have access to Personal Information and other information collected as set forth above only to perform these tasks on our behalf and are obligated not to disclose any Personal Information or to use it for any other purpose.

Amazon Web Services (AWS), Ireland (Europe)
Smarp use AWS for hosting Smarp’s core services and database in datacenters and for processing and storing Client data solely within the EU (Ireland). AWS datacenters are state of the art facilities utilizing innovative architectural and engineering approaches.

Google Cloud Platform (GCP), Belgium (Europe)
Smarp use GCP for hosting Smarp supporting services in datacenters and processing Client data solely within the EU (Belgium). Google’s cloud services are designed to deliver better security than many traditional on-premises solutions. Google places extreme focus on security and protection of data is among their primary design criteria. Security drives Google’s organizational structure, training priorities and hiring processes. It shapes the data centers and the technology they house. It’s central to Google’s everyday operations and disaster planning, including how they address threats. It’s prioritized in the way Google handles customer data and it’s the cornerstone of their account controls, compliance audits, and the certifications they offer to their customers.

Mandrill by Mailchimp (The Rocket Science Group), USA
Smarp use Mandrill for processing and sending emails.

Mixpanel, USA
Mixpanel is used for hosting Smarp’s supporting services, for analyzing how Users use the Service, and for occasionally sending emails.

Zendesk, USA
Zendesk is used for providing customer support by Smarp’s in-house Customer Support personnel.

Walkme, USA
Walkme is used for User onboarding.

Business Transfer

We may need to disclose or transfer your Personal Information, in connection with a merger, acquisition, reorganization or sale of our assets or part thereof or of Smarp. Your Company will be advised of these changes in accordance with the Corporate Agreement and their approval may be required before such disclosure is made.

Feedback, Surveys

We may occasionally ask users of our Service to complete online surveys and polls about their activities, attitudes, and interests. These surveys help us better serve you and improve the usefulness of the Service. You have no obligation to participate in such surveys and polls and your Company may have set rules for you that you need to follow.

Security

Smarp is ISO 27001 certified. Smarp uses commercially reasonable and industry standard safeguards (which may be set forth in the Corporate Agreement) to preserve the integrity and security of your Personal Information. We restrict access to personal information to those employees, contractors, and agents who need to know that information in order to process it for us, and who are subject to confidentiality obligations.

While Smarp endeavors to protect the security and integrity of Personal Information provided to the Service, we cannot guarantee to you that information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be fully safe from intrusion by others, such as hackers. The Corporate Agreement may contain additional provisions regarding security requirements and processes.

International Transfer

Your information may be transferred to, and maintained on, computers located outside of your country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction, however, any such transfers shall comply with the Corporate Agreement. In doing so we will comply with the applicable data protection laws.

Your information may be transferred to, and maintained on, computers located outside of your country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction, however, any such transfers shall comply with the Corporate Agreement. In doing so we will comply with the applicable data protection laws.

Our Policy Towards Children

This Service is not directed to children. We do not knowingly collect Personally Information from children. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, please contact us. If we become aware that a child has registered for the Service and has provided us with Personal Information, we will delete such information from our files.

Contact Us

Please Contact us at [email protected] with any questions regarding this Privacy Policy. You can also contact us at the following address:

Smarp Oy
Kalevankatu 20
00100 Helsinki
Finland

You can also contact your Employer for assistance in Data Protection related matters.

Smarp is a web based online content sharing and employee advocacy service owned and operated by Smarp Oy (hereinafter “Smarp”, “we” or “us”) that allows users (hereinafter “you”, “Users” and “User” in singular) to consume and share content created or approved by their employer internally or to their connected social media platforms (hereinafter “Service”). Via the Service, a company (hereinafter ”Company”) purchases and establishes a Smarp account and we provide an online Instance comprising of the authorized Users for the Company (hereinafter ”Company Instance”). Smarp has agreed with your employer additional terms in the agreement we have with your employer (hereinafter ”Corporate Agreement”) that will also apply to your use of the Service and our processing of your personal data.

Under the EU Data Protection Regulation (2016/679) that will apply to Smarp’s processing of your personal data your employer shall be regarded as data controller and Smarp shall be regarded as data processor processing your personal data based on agreement with and instructions from your employer.

Our Privacy Policy is designed to assist you in understanding how we collect, use, and disclose personal information we receive from you through the Service.

If you have any questions relating to our processing of your personal information that are not answered by this privacy policy you should primarily turn to your Company as the data controller. We are obliged to provide your Company with more information according to the Corporate Agreement.

This Privacy Policy may be updated from time to time to reflect changes in the Service, laws and regulations and to reflect descriptions of changes in key functionality for the Services. Your employer will be advised of these updates in accordance with the Corporate Agreement and their approval may be required before such updates take effect on you. We will post any changes via the Service or otherwise provide you with notice of any such changes. You are advised to consult this Privacy Policy regularly for any changes. Unless otherwise defined, capitalized terms used in this Privacy Policy have the same meanings as in our Terms of Use (or Terms).

General Structure

When using the Service, you should know that, as further explained in the Terms of Use, your Company Instance is defined by your company’s or organization’s email domain. Only those in your Company Instance can view other member profiles and feeds on the Company Instance. Smarp’s Administrative tools do allow our employees who have a need to do so, to access your information only to perform our obligations under the Corporate Agreement.

Information collection and storage

Smarp collect non-sensitive personal data, such as first name and last name, company email address, connected social media network profile picture URL, cookie ID, and IP address. In addition, we collect Service activity dates and usage statistics such as the number of content reads, content shares, and clicks from connected social media networks. If you choose to post User Content, you should be aware that any personal information you submit through these features can be read, collected, or used by other persons within your Company Instance. Do not include any sensitive personal information in your User Content. The above-mentioned data can be input directly into the platform by the client, or the users, or provided to Smarp by the client.

Smarp is only processing such information as agreed with the Company who is the data controller for the respective User and we are not responsible for monitoring or policing the personal information users choose to disclose on the Company Instance or with the members of the Company Instance.

Site Usage Information

Cookies

The Service uses cookies for i) authenticating/authorizing the User ii) for product analytics iii) for maintaining high availability iv) for identifying correct webapp version to be used v) for checking whether cookie is supported and enabled in browser.

We utilize persistent cookies to save your registration information for future logins to the Service. Second, we utilize session ID cookies to enable certain features of the Service, to better understand how users interact with the Service or user Content, and to monitor aggregate usage by users and web traffic routing on the Service. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Service and then close your browser. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of, or have access to all functionality of the Service.

Web beacons

We also use “web beacons,” “pixel tags,” “clear GIFs” or similar means (individually or collectively “Web Beacons“) in our Service. A Web Beacon is an electronic image, often a single pixel, embedded on web pages. Web Beacons are ordinarily not visible to users. Web Beacons allow us to count the number of Users who have visited certain pages of the Service or interacted with content shared by Users, to brand the Service, and to generate aggregate statistics about how our Service is used.

Log data and behavioral tracking

When you interact with the Service, it automatically records information that your browser sends whenever you visit a website or perform certain actions (“Log Data“). This Log Data may include information such as your computer’s Internet Protocol address, browser type, the webpage that links to the Service that you used to access the Service (such as your Intranet or Smarp website), your actions, and other statistics. We use this information to monitor and analyze use of the Service and for the Service’s technical Administration, to increase our Service’s functionality and user-friendliness, and to better tailor it to our users’ needs.

Use of smarp.com websites

This website uses cookies. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We may share information with social media, advertising and analytics third parties about your use of our site. They may combine it with other information you have provided them or that they have collected from your use of their services. You agree to cookies by clicking the 'Allow all cookies' button below or by continued navigation on our website.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

Your consent applies to the following domains: resource.smarp.com, blog.smarp.com, www.smarp.com

Your current state: Allow all cookies. 

Cookie declaration last updated on 08/05/2018 by Cookiebot:

Necessary (20)

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Name Provider Purpose Expiry Type
__cfduid [x14] blog.smarp.com
hs-analytics.net
hscta.net
hsforms.net
hsleadflows.net
hs-scripts.com
hsstatic.net
hubspot.com
hubspot.net
resources.smarp.com
smarp.com
usemessages.com
cloudflare.com
hsappstatic.net
Used by the content network, Cloudflare, to identify trusted web traffic. 1 year HTTP Cookie
AWSELB login.smarpshare.com Used to distribute traffic to the website on several servers in order to optimise response times. Session HTTP Cookie
CookieConsent [x3] resource.smarp.com
blog.smarp.com
smarp.com
Stores the user's cookie consent state for the current domain 1 year HTTP Cookie
JSESSIONID linkedin.com Preserves users states across page requests. Session HTTP Cookie
language slideshare.net Saves the user's preferred language on the website. Session HTTP Cookie

Preferences (2)

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Name Provider Purpose Expiry Type
CookieConsentBulkTicket cookiebot.com Enables cookie consent across multiple websites 1 year HTTP Cookie
lang ads.linkedin.com Remembers the user's selected language version of a website Session HTTP Cookie

Statistics (15)

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Name Provider Purpose Expiry Type
@@History/@@scroll|# login.smarpshare.com Unclassified Session HTML Local Storage
__utm.gif google-analytics.com Google Analytics Tracking Code that logs details about the visitor's browser and computer. Session Pixel Tracker
__utma slideshare.net Collects data on the number of times a user has visited the website as well as dates for the first and most recent visit. Used by Google Analytics. 2 years HTTP Cookie
__utmb slideshare.net Registers a timestamp with the exact time of when the user accessed the website. Used by Google Analytics to calculate the duration of a website visit. Session HTTP Cookie
__utmc slideshare.net Registers a timestamp with the exact time of when the user leaves the website. Used by Google Analytics to calculate the duration of a website visit. Session HTTP Cookie
__utmt slideshare.net Used to throttle the speed of requests to the server. Session HTTP Cookie
__utmz slideshare.net Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics. 6 months HTTP Cookie
_dc_gtm_UA-# smarp.com Used by Google Tag Manager to control the loading of a Google Analytics script tag. Session HTTP Cookie
_ga [x2] smarp.com
breezy.hr
Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years HTTP Cookie
_gat breezy.hr Used by Google Analytics to throttle request rate Session HTTP Cookie
_gid [x2] smarp.com
breezy.hr
Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Session HTTP Cookie
_uv_id slideshare.net Collects data on the user's visits to the website, such as which pages have been read. 2 years HTTP Cookie
vuid vimeo.com Collects data on the user's visits to the website, such as which pages have been read. 2 years HTTP Cookie

Marketing (35)

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Name Provider Purpose Expiry Type
__hluid hubspot.com Unclassified 1 year HTTP Cookie
__hssc smarp.com Collects anonymous statistical data related to the user's website visits, such as the number of visits, average time spent on the website and what pages have been loaded. The purpose is to segment the website's users according to factors such as demographics and geographical location, in order to enable media and marketing agencies to structure and understand their target groups to enable customised online advertising. Session HTTP Cookie
__hssrc smarp.com Collects anonymous statistical data related to the user's website visits, such as the number of visits, average time spent on the website and what pages have been loaded. The purpose is to segment the website's users according to factors such as demographics and geographical location, in order to enable media and marketing agencies to structure and understand their target groups to enable customised online advertising. Session HTTP Cookie
__hstc smarp.com Collects anonymous statistical data related to the user's website visits, such as the number of visits, average time spent on the website and what pages have been loaded. The purpose is to segment the website's users according to factors such as demographics and geographical location, in order to enable media and marketing agencies to structure and understand their target groups to enable customised online advertising. 2 years HTTP Cookie
__ptq.gif hubspot.com Sends data to the marketing platform Hubspot about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels. Session Pixel Tracker
ads/ga-audiences google.com Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. Session Pixel Tracker
bcookie [x2] linkedin.com
slideshare.net
Used by the social networking service, LinkedIn, for tracking the use of embedded services. 2 years HTTP Cookie
BizoID ads.linkedin.com Unclassified 179 days HTTP Cookie
bscookie linkedin.com Used by the social networking service, LinkedIn, for tracking the use of embedded services. 2 years HTTP Cookie
collect google-analytics.com Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels. Session Pixel Tracker
fr facebook.com Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 3 months HTTP Cookie
GPS youtube.com Registers a unique ID on mobile devices to enable tracking based on geographical GPS location. Session HTTP Cookie
hubspotutk smarp.com Keeps track of a visitor's identity. This cookie is passed to the marketing platform HubSpot on form submission and used when de-duplicating contacts. 10 years HTTP Cookie
impression.php/# facebook.com Used by Facebook to register impressions on pages with the Facebook login button. Session Pixel Tracker
leo_auth_token linkedin.com Used by the social networking service, LinkedIn, for tracking the use of embedded services. Session HTTP Cookie
lidc linkedin.com Used by the social networking service, LinkedIn, for tracking the use of embedded services. Session HTTP Cookie
mp_#_mixpanel [x4] login.smarpshare.com
resource.smarp.com
smarp.com
smarpshare.com
Unclassified 1 year HTTP Cookie
NID google.com Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. 6 months HTTP Cookie
personalization_id twitter.com Unclassified 2 years HTTP Cookie
PREF youtube.com Registers a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites. 8 months HTTP Cookie
r/collect doubleclick.net Unclassified Session Pixel Tracker
sc_anonymous_id soundcloud.com Unclassified 10 years HTTP Cookie
tr facebook.com Unclassified Session Pixel Tracker
UID scorecardresearch.com Collects information of the user and his/her movement, such as timestamp for visits, most recently loaded pages and IP address. The data is used by the marketing research network, Scorecard Research, to analyse traffic patterns and carry out surveys to help their clients better understand the customer's preferences. 2 years HTTP Cookie
UIDR scorecardresearch.com Collects information of the user and his/her movement, such as timestamp for visits, most recently loaded pages and IP address. The data is used by the marketing research network, Scorecard Research, to analyse traffic patterns and carry out surveys to help their clients better understand the customer's preferences. 2 years HTTP Cookie
UserMatchHistory ads.linkedin.com Unclassified 179 days HTTP Cookie
visit linkedin.com Used by the social networking service, LinkedIn, for tracking the use of embedded services. 2 years HTTP Cookie
VISITOR_INFO1_LIVE youtube.com Tries to estimate the users' bandwidth on pages with integrated YouTube videos. 179 days HTTP Cookie
YSC youtube.com Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Session HTTP Cookie
zte# [x2] smarp.com
smarpshare.com
Saves a Zopim Live Chat ID that recognises a device between visits during a chat session. Session HTTP Cookie

Unclassified (15)

Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.

Name Provider Purpose Expiry Type
CLOUDFLARE::# smarp.com Unclassified Persistent HTML Local Storage
connect.sid smarpshare.com Unclassified 29 days HTTP Cookie
hs-messages-is-open smarp.com Unclassified Session HTTP Cookie
i/adsct t.co Unclassified Session Pixel Tracker
images/1x1.gif public.slidesharecdn.com Unclassified Session Pixel Tracker
lite/rum-track linkedin.com Unclassified Session Pixel Tracker
messagesUtk [x2] blog.smarp.com
smarp.com
Unclassified 2 years HTTP Cookie
pll_language smarp.com Unclassified 1 year HTTP Cookie
revision login.smarpshare.com Unclassified Session HTTP Cookie
RT slideshare.net Unclassified Session HTTP Cookie
SERVERID slideshare.net Unclassified Session HTTP Cookie
source smarp.breezy.hr Unclassified Session HTTP Cookie
TestCookie [x2] login.smarpshare.com
resource.smarp.com
Unclassified Session HTTP Cookie

Any data you submit through the forms on our websites will be stored, protected and only utilized for the purpose you have supplied it for. You can request a copy, modification or deletion of this data at any time through [email protected] It’s a technical necessity for us to store your email address to track consent, and our communications with you. By submitting information you consent to Smarp storing and processing your data.

Use and Disclosure

We use your Personal Information to perform our obligations under the Corporate Agreement.

Third-Party Websites

When you are within the Service you may have the opportunity to visit, or link to, other websites, including other websites operated by Smarp or by unaffiliated third parties. These third-party websites may collect Personal Information about you, and because this Privacy Policy does not address the information practices of those other websites, you should review the privacy policies of such other websites to see how they treat your Personal Information.

Subcontractors

We use subcontractors approved by your Employer to help operate the Service and to analyze how the Service is used. These third parties may have access to Personal Information and other information collected as set forth above only to perform these tasks on our behalf and are obligated not to disclose any Personal Information or to use it for any other purpose.

Amazon Web Services (AWS), Ireland (Europe)
Smarp use AWS for hosting Smarp’s core services and database in datacenters and for processing and storing Client data solely within the EU (Ireland). AWS datacenters are state of the art facilities utilizing innovative architectural and engineering approaches.

Google Cloud Platform (GCP), Belgium (Europe)
Smarp use GCP for hosting Smarp supporting services in datacenters and processing Client data solely within the EU (Belgium). Google’s cloud services are designed to deliver better security than many traditional on-premises solutions. Google places extreme focus on security and protection of data is among their primary design criteria. Security drives Google’s organizational structure, training priorities and hiring processes. It shapes the data centers and the technology they house. It’s central to Google’s everyday operations and disaster planning, including how they address threats. It’s prioritized in the way Google handles customer data and it’s the cornerstone of their account controls, compliance audits, and the certifications they offer to their customers.

Mandrill by Mailchimp (The Rocket Science Group), USA
Smarp use Mandrill for processing and sending emails.

Mixpanel, USA
Mixpanel is used for hosting Smarp’s supporting services, for analyzing how Users use the Service, and for occasionally sending emails.

Zendesk, USA
Zendesk is used for providing customer support by Smarp’s in-house Customer Support personnel.

Walkme, USA
Walkme is used for User onboarding.

Business Transfer

We may need to disclose or transfer your Personal Information, in connection with a merger, acquisition, reorganization or sale of our assets or part thereof or of Smarp. Your Company will be advised of these changes in accordance with the Corporate Agreement and their approval may be required before such disclosure is made.

Feedback, Surveys

We may occasionally ask users of our Service to complete online surveys and polls about their activities, attitudes, and interests. These surveys help us better serve you and improve the usefulness of the Service. You have no obligation to participate in such surveys and polls and your Company may have set rules for you that you need to follow.

Security

Smarp is ISO 27001 certified. Smarp uses commercially reasonable and industry standard safeguards (which may be set forth in the Corporate Agreement) to preserve the integrity and security of your Personal Information. We restrict access to personal information to those employees, contractors, and agents who need to know that information in order to process it for us, and who are subject to confidentiality obligations.

While Smarp endeavors to protect the security and integrity of Personal Information provided to the Service, we cannot guarantee to you that information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be fully safe from intrusion by others, such as hackers. The Corporate Agreement may contain additional provisions regarding security requirements and processes.

International Transfer

Your information may be transferred to, and maintained on, computers located outside of your country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction, however, any such transfers shall comply with the Corporate Agreement. In doing so we will comply with the applicable data protection laws.

Your information may be transferred to, and maintained on, computers located outside of your country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction, however, any such transfers shall comply with the Corporate Agreement. In doing so we will comply with the applicable data protection laws.

Our Policy Towards Children

This Service is not directed to children. We do not knowingly collect Personally Information from children. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, please contact us. If we become aware that a child has registered for the Service and has provided us with Personal Information, we will delete such information from our files.

Contact Us

Please Contact us at [email protected] with any questions regarding this Privacy Policy. You can also contact us at the following address:

Smarp Oy
Kalevankatu 20
00100 Helsinki
Finland

You can also contact your Employer for assistance in Data Protection related matters.

Smarp is a web based online content sharing and employee advocacy service owned and operated by Smarp Oy (hereinafter “Smarp”, “we” or “us”) that allows users (hereinafter “you”, “Users” and “User” in singular) to consume and share content created or approved by their employer internally or to their connected social media platforms (hereinafter “Service”). Via the Service, a company (hereinafter ”Company”) purchases and establishes a Smarp account and we provide an online Instance comprising of the authorized Users for the Company (hereinafter ”Company Instance”). Smarp has agreed with your employer additional terms in the agreement we have with your employer (hereinafter ”Corporate Agreement”) that will also apply to your use of the Service and our processing of your personal data.

Under the EU Data Protection Regulation (2016/679) that will apply to Smarp’s processing of your personal data your employer shall be regarded as data controller and Smarp shall be regarded as data processor processing your personal data based on agreement with and instructions from your employer.

Our Privacy Policy is designed to assist you in understanding how we collect, use, and disclose personal information we receive from you through the Service.

If you have any questions relating to our processing of your personal information that are not answered by this privacy policy you should primarily turn to your Company as the data controller. We are obliged to provide your Company with more information according to the Corporate Agreement.

This Privacy Policy may be updated from time to time to reflect changes in the Service, laws and regulations and to reflect descriptions of changes in key functionality for the Services. Your employer will be advised of these updates in accordance with the Corporate Agreement and their approval may be required before such updates take effect on you. We will post any changes via the Service or otherwise provide you with notice of any such changes. You are advised to consult this Privacy Policy regularly for any changes. Unless otherwise defined, capitalized terms used in this Privacy Policy have the same meanings as in our Terms of Use (or Terms).

General Structure

When using the Service, you should know that, as further explained in the Terms of Use, your Company Instance is defined by your company’s or organization’s email domain. Only those in your Company Instance can view other member profiles and feeds on the Company Instance. Smarp’s Administrative tools do allow our employees who have a need to do so, to access your information only to perform our obligations under the Corporate Agreement.

Information collection and storage

Smarp collect non-sensitive personal data, such as first name and last name, company email address, connected social media network profile picture URL, cookie ID, and IP address. In addition, we collect Service activity dates and usage statistics such as the number of content reads, content shares, and clicks from connected social media networks. If you choose to post User Content, you should be aware that any personal information you submit through these features can be read, collected, or used by other persons within your Company Instance. Do not include any sensitive personal information in your User Content. The above-mentioned data can be input directly into the platform by the client, or the users, or provided to Smarp by the client.

Smarp is only processing such information as agreed with the Company who is the data controller for the respective User and we are not responsible for monitoring or policing the personal information users choose to disclose on the Company Instance or with the members of the Company Instance.

Site Usage Information

Cookies

The Service uses cookies for i) authenticating/authorizing the User ii) for product analytics iii) for maintaining high availability iv) for identifying correct webapp version to be used v) for checking whether cookie is supported and enabled in browser.

We utilize persistent cookies to save your registration information for future logins to the Service. Second, we utilize session ID cookies to enable certain features of the Service, to better understand how users interact with the Service or user Content, and to monitor aggregate usage by users and web traffic routing on the Service. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Service and then close your browser. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of, or have access to all functionality of the Service.

Web beacons

We also use “web beacons,” “pixel tags,” “clear GIFs” or similar means (individually or collectively “Web Beacons“) in our Service. A Web Beacon is an electronic image, often a single pixel, embedded on web pages. Web Beacons are ordinarily not visible to users. Web Beacons allow us to count the number of Users who have visited certain pages of the Service or interacted with content shared by Users, to brand the Service, and to generate aggregate statistics about how our Service is used.

Log data and behavioral tracking

When you interact with the Service, it automatically records information that your browser sends whenever you visit a website or perform certain actions (“Log Data“). This Log Data may include information such as your computer’s Internet Protocol address, browser type, the webpage that links to the Service that you used to access the Service (such as your Intranet or Smarp website), your actions, and other statistics. We use this information to monitor and analyze use of the Service and for the Service’s technical Administration, to increase our Service’s functionality and user-friendliness, and to better tailor it to our users’ needs.

Use of smarp.com websites

This website uses cookies. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We may share information with social media, advertising and analytics third parties about your use of our site. They may combine it with other information you have provided them or that they have collected from your use of their services. You agree to cookies by clicking the 'Allow all cookies' button below or by continued navigation on our website.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

Your consent applies to the following domains: resource.smarp.com, blog.smarp.com, www.smarp.com

Your current state: Allow all cookies. 

Cookie declaration last updated on 08/05/2018 by Cookiebot:

Necessary (20)

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Name Provider Purpose Expiry Type
__cfduid [x14] blog.smarp.com
hs-analytics.net
hscta.net
hsforms.net
hsleadflows.net
hs-scripts.com
hsstatic.net
hubspot.com
hubspot.net
resources.smarp.com
smarp.com
usemessages.com
cloudflare.com
hsappstatic.net
Used by the content network, Cloudflare, to identify trusted web traffic. 1 year HTTP Cookie
AWSELB login.smarpshare.com Used to distribute traffic to the website on several servers in order to optimise response times. Session HTTP Cookie
CookieConsent [x3] resource.smarp.com
blog.smarp.com
smarp.com
Stores the user's cookie consent state for the current domain 1 year HTTP Cookie
JSESSIONID linkedin.com Preserves users states across page requests. Session HTTP Cookie
language slideshare.net Saves the user's preferred language on the website. Session HTTP Cookie

Preferences (2)

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Name Provider Purpose Expiry Type
CookieConsentBulkTicket cookiebot.com Enables cookie consent across multiple websites 1 year HTTP Cookie
lang ads.linkedin.com Remembers the user's selected language version of a website Session HTTP Cookie

Statistics (15)

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Name Provider Purpose Expiry Type
@@History/@@scroll|# login.smarpshare.com Unclassified Session HTML Local Storage
__utm.gif google-analytics.com Google Analytics Tracking Code that logs details about the visitor's browser and computer. Session Pixel Tracker
__utma slideshare.net Collects data on the number of times a user has visited the website as well as dates for the first and most recent visit. Used by Google Analytics. 2 years HTTP Cookie
__utmb slideshare.net Registers a timestamp with the exact time of when the user accessed the website. Used by Google Analytics to calculate the duration of a website visit. Session HTTP Cookie
__utmc slideshare.net Registers a timestamp with the exact time of when the user leaves the website. Used by Google Analytics to calculate the duration of a website visit. Session HTTP Cookie
__utmt slideshare.net Used to throttle the speed of requests to the server. Session HTTP Cookie
__utmz slideshare.net Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics. 6 months HTTP Cookie
_dc_gtm_UA-# smarp.com Used by Google Tag Manager to control the loading of a Google Analytics script tag. Session HTTP Cookie
_ga [x2] smarp.com
breezy.hr
Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years HTTP Cookie
_gat breezy.hr Used by Google Analytics to throttle request rate Session HTTP Cookie
_gid [x2] smarp.com
breezy.hr
Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Session HTTP Cookie
_uv_id slideshare.net Collects data on the user's visits to the website, such as which pages have been read. 2 years HTTP Cookie
vuid vimeo.com Collects data on the user's visits to the website, such as which pages have been read. 2 years HTTP Cookie

Marketing (35)

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Name Provider Purpose Expiry Type
__hluid hubspot.com Unclassified 1 year HTTP Cookie
__hssc smarp.com Collects anonymous statistical data related to the user's website visits, such as the number of visits, average time spent on the website and what pages have been loaded. The purpose is to segment the website's users according to factors such as demographics and geographical location, in order to enable media and marketing agencies to structure and understand their target groups to enable customised online advertising. Session HTTP Cookie
__hssrc smarp.com Collects anonymous statistical data related to the user's website visits, such as the number of visits, average time spent on the website and what pages have been loaded. The purpose is to segment the website's users according to factors such as demographics and geographical location, in order to enable media and marketing agencies to structure and understand their target groups to enable customised online advertising. Session HTTP Cookie
__hstc smarp.com Collects anonymous statistical data related to the user's website visits, such as the number of visits, average time spent on the website and what pages have been loaded. The purpose is to segment the website's users according to factors such as demographics and geographical location, in order to enable media and marketing agencies to structure and understand their target groups to enable customised online advertising. 2 years HTTP Cookie
__ptq.gif hubspot.com Sends data to the marketing platform Hubspot about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels. Session Pixel Tracker
ads/ga-audiences google.com Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. Session Pixel Tracker
bcookie [x2] linkedin.com
slideshare.net
Used by the social networking service, LinkedIn, for tracking the use of embedded services. 2 years HTTP Cookie
BizoID ads.linkedin.com Unclassified 179 days HTTP Cookie
bscookie linkedin.com Used by the social networking service, LinkedIn, for tracking the use of embedded services. 2 years HTTP Cookie
collect google-analytics.com Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels. Session Pixel Tracker
fr facebook.com Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 3 months HTTP Cookie
GPS youtube.com Registers a unique ID on mobile devices to enable tracking based on geographical GPS location. Session HTTP Cookie
hubspotutk smarp.com Keeps track of a visitor's identity. This cookie is passed to the marketing platform HubSpot on form submission and used when de-duplicating contacts. 10 years HTTP Cookie
impression.php/# facebook.com Used by Facebook to register impressions on pages with the Facebook login button. Session Pixel Tracker
leo_auth_token linkedin.com Used by the social networking service, LinkedIn, for tracking the use of embedded services. Session HTTP Cookie
lidc linkedin.com Used by the social networking service, LinkedIn, for tracking the use of embedded services. Session HTTP Cookie
mp_#_mixpanel [x4] login.smarpshare.com
resource.smarp.com
smarp.com
smarpshare.com
Unclassified 1 year HTTP Cookie
NID google.com Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. 6 months HTTP Cookie
personalization_id twitter.com Unclassified 2 years HTTP Cookie
PREF youtube.com Registers a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites. 8 months HTTP Cookie
r/collect doubleclick.net Unclassified Session Pixel Tracker
sc_anonymous_id soundcloud.com Unclassified 10 years HTTP Cookie
tr facebook.com Unclassified Session Pixel Tracker
UID scorecardresearch.com Collects information of the user and his/her movement, such as timestamp for visits, most recently loaded pages and IP address. The data is used by the marketing research network, Scorecard Research, to analyse traffic patterns and carry out surveys to help their clients better understand the customer's preferences. 2 years HTTP Cookie
UIDR scorecardresearch.com Collects information of the user and his/her movement, such as timestamp for visits, most recently loaded pages and IP address. The data is used by the marketing research network, Scorecard Research, to analyse traffic patterns and carry out surveys to help their clients better understand the customer's preferences. 2 years HTTP Cookie
UserMatchHistory ads.linkedin.com Unclassified 179 days HTTP Cookie
visit linkedin.com Used by the social networking service, LinkedIn, for tracking the use of embedded services. 2 years HTTP Cookie
VISITOR_INFO1_LIVE youtube.com Tries to estimate the users' bandwidth on pages with integrated YouTube videos. 179 days HTTP Cookie
YSC youtube.com Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Session HTTP Cookie
zte# [x2] smarp.com
smarpshare.com
Saves a Zopim Live Chat ID that recognises a device between visits during a chat session. Session HTTP Cookie

Unclassified (15)

Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.

Name Provider Purpose Expiry Type
CLOUDFLARE::# smarp.com Unclassified Persistent HTML Local Storage
connect.sid smarpshare.com Unclassified 29 days HTTP Cookie
hs-messages-is-open smarp.com Unclassified Session HTTP Cookie
i/adsct t.co Unclassified Session Pixel Tracker
images/1x1.gif public.slidesharecdn.com Unclassified Session Pixel Tracker
lite/rum-track linkedin.com Unclassified Session Pixel Tracker
messagesUtk [x2] blog.smarp.com
smarp.com
Unclassified 2 years HTTP Cookie
pll_language smarp.com Unclassified 1 year HTTP Cookie
revision login.smarpshare.com Unclassified Session HTTP Cookie
RT slideshare.net Unclassified Session HTTP Cookie
SERVERID slideshare.net Unclassified Session HTTP Cookie
source smarp.breezy.hr Unclassified Session HTTP Cookie
TestCookie [x2] login.smarpshare.com
resource.smarp.com
Unclassified Session HTTP Cookie

Any data you submit through the forms on our websites will be stored, protected and only utilized for the purpose you have supplied it for. You can request a copy, modification or deletion of this data at any time through [email protected] It’s a technical necessity for us to store your email address to track consent, and our communications with you. By submitting information you consent to Smarp storing and processing your data.

Use and Disclosure

We use your Personal Information to perform our obligations under the Corporate Agreement.

Third-Party Websites

When you are within the Service you may have the opportunity to visit, or link to, other websites, including other websites operated by Smarp or by unaffiliated third parties. These third-party websites may collect Personal Information about you, and because this Privacy Policy does not address the information practices of those other websites, you should review the privacy policies of such other websites to see how they treat your Personal Information.

Subcontractors

We use subcontractors approved by your Employer to help operate the Service and to analyze how the Service is used. These third parties may have access to Personal Information and other information collected as set forth above only to perform these tasks on our behalf and are obligated not to disclose any Personal Information or to use it for any other purpose.

Amazon Web Services (AWS), Ireland (Europe)
Smarp use AWS for hosting Smarp’s core services and database in datacenters and for processing and storing Client data solely within the EU (Ireland). AWS datacenters are state of the art facilities utilizing innovative architectural and engineering approaches.

Google Cloud Platform (GCP), Belgium (Europe)
Smarp use GCP for hosting Smarp supporting services in datacenters and processing Client data solely within the EU (Belgium). Google’s cloud services are designed to deliver better security than many traditional on-premises solutions. Google places extreme focus on security and protection of data is among their primary design criteria. Security drives Google’s organizational structure, training priorities and hiring processes. It shapes the data centers and the technology they house. It’s central to Google’s everyday operations and disaster planning, including how they address threats. It’s prioritized in the way Google handles customer data and it’s the cornerstone of their account controls, compliance audits, and the certifications they offer to their customers.

Mandrill by Mailchimp (The Rocket Science Group), USA
Smarp use Mandrill for processing and sending emails.

Mixpanel, USA
Mixpanel is used for hosting Smarp’s supporting services, for analyzing how Users use the Service, and for occasionally sending emails.

Zendesk, USA
Zendesk is used for providing customer support by Smarp’s in-house Customer Support personnel.

Walkme, USA
Walkme is used for User onboarding.

Business Transfer

We may need to disclose or transfer your Personal Information, in connection with a merger, acquisition, reorganization or sale of our assets or part thereof or of Smarp. Your Company will be advised of these changes in accordance with the Corporate Agreement and their approval may be required before such disclosure is made.

Feedback, Surveys

We may occasionally ask users of our Service to complete online surveys and polls about their activities, attitudes, and interests. These surveys help us better serve you and improve the usefulness of the Service. You have no obligation to participate in such surveys and polls and your Company may have set rules for you that you need to follow.

Security

Smarp is ISO 27001 certified. Smarp uses commercially reasonable and industry standard safeguards (which may be set forth in the Corporate Agreement) to preserve the integrity and security of your Personal Information. We restrict access to personal information to those employees, contractors, and agents who need to know that information in order to process it for us, and who are subject to confidentiality obligations.

While Smarp endeavors to protect the security and integrity of Personal Information provided to the Service, we cannot guarantee to you that information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be fully safe from intrusion by others, such as hackers. The Corporate Agreement may contain additional provisions regarding security requirements and processes.

International Transfer

Your information may be transferred to, and maintained on, computers located outside of your country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction, however, any such transfers shall comply with the Corporate Agreement. In doing so we will comply with the applicable data protection laws.

Your information may be transferred to, and maintained on, computers located outside of your country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction, however, any such transfers shall comply with the Corporate Agreement. In doing so we will comply with the applicable data protection laws.

Our Policy Towards Children

This Service is not directed to children. We do not knowingly collect Personally Information from children. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, please contact us. If we become aware that a child has registered for the Service and has provided us with Personal Information, we will delete such information from our files.

Contact Us

Please Contact us at [email protected] with any questions regarding this Privacy Policy. You can also contact us at the following address:

Smarp Oy
Kalevankatu 20
00100 Helsinki
Finland

You can also contact your Employer for assistance in Data Protection related matters.